Certification and other qualifications. Employers prefer to hire experienced workers or those who are certified. Although not required, certification indicates that a medical assistant meets certain standards of competence. There are various associations—some listed in the sources of information below—that award certification credentials to medical assistants, and the certification process varies. It also is possible to become certified in a specialty, such as podiatry, optometry, or ophthalmology.
Medical assistants deal with the public; therefore, they must be neat and well groomed and have a courteous, pleasant manner and they must be able to put patients at ease and explain physicians’ instructions. They must respect the confidential nature of medical information. Clinical duties require a reasonable level of manual dexterity and visual acuity.
Advancement. Medical assistants may advance to other occupations through experience or additional training. For example, some may go on to teach medical assisting, and others pursue additional education to become nurses or other health care workers. Administrative medical assistants may advance to office manager, or qualify for a variety of administrative support occupations.