According to the U.S. Department of LaborBureau of Labor Statistics
Occupational Outlook Handbook:
Medical assistants perform routine administrative and clinical tasks to keep the offices of physicians, podiatrists, chiropractors, and other health practitioners running smoothly. They should not be confused with physician assistants, who examine, diagnose, and treat patients under the direct supervision of a physician.
The duties of medical assistants vary from office to office, depending on the location and size of the practice and the practitioner’s specialty. In small practices, medical assistants usually are “generalists,” handling both administrative and clinical duties and reporting directly to an office manager, physician, or other health practitioner. Those in large practices tend to specialize in a particular area, under the supervision of department administrators.
Medical assistants perform many administrative duties, including answering telephones, greeting patients, updating and filing patients’ medical records, filling out insurance forms, handling correspondence, scheduling appointments, arranging for hospital admission and laboratory services, and handling billing and bookkeeping.
Medical assistants held about 365,000 jobs in 2002. Almost 60 percent worked in offices of physicians; about 14 percent worked in public and private hospitals, including inpatient and outpatient facilities; and almost 10 percent worked in offices of other health practitioners, such as chiropractors and podiatrists. The rest worked mostly in outpatient care centers, public and private educational services, other ambulatory healthcare services, State and local government agencies, medical and diagnostic laboratories, nursing care facilities, and employment services
Although medical assistants are not licensed, some States require them to take a test or a course before they can perform certain tasks, such as taking x rays. Employers prefer to hire experienced workers or certified applicants who have passed a national examination, indicating that the medical assistant meets certain standards of competence. The American Association of Medical Assistants awards the Certified Medical Assistant credential; the American Medical Technologists awards the Registered Medical Assistant credential; the American Society of Podiatric Medical Assistants awards the Podiatric Medical Assistant Certified credential; and the Joint Commission on Allied Health Personnel in Ophthalmology awards credentials at three levels: Certified Ophthalmic Assistant, Certified Ophthalmic Technician, and Certified Ophthalmic Medical Technologist.
Medical assistants may be able to advance to office manager. They may qualify for a variety of administrative support occupations or may teach medical assisting. With additional education, some enter other health occupations, such as nursing and medical technology.
Employment of medical assistants is expected to grow much faster than the average for all occupations through the year 2012 as the health services industry expands because of technological advances in medicine, and a growing and aging population. Increasing utilization of medical assistants in the rapidly-growing healthcare industries will result in fast employment growth for the occupation. In fact, medical assistants is projected to be the fastest growing occupation over the 2002–12 period.
Employment growth will be driven by the increase in the number of group practices, clinics, and other healthcare facilities that need a high proportion of support personnel, particularly the flexible medical assistant who can handle both administrative and clinical duties. Medical assistants work primarily in outpatient settings, which are expected to exhibit much faster-than-average growth.
The earnings of medical assistants vary, depending on their experience, skill level, and location. Median annual earnings of medical assistants were $23,940 in 2002. The middle 50 percent earned between $20,260 and $28,410. The lowest 10 percent earned less than $17,640, and the highest 10 percent earned more than $34,130. Median annual earnings in the industries employing the largest numbers of medical assistants in 2002 were as follows:
General medical and surgical hospitals
$24,460
Offices of physicians
24,260
Outpatient care centers
23,980
Other ambulatory health care services
23,440
Offices of other health practitioners
21,620